The Home Depot Port Charlotte Store in Port Charlotte, FL 33948 (2024)

Helpful Home Depot Manager

The manager went up and beyond protol for an AC unit with an excellent attitude.

by

This location made my Father’s Day!

Mya and Shay were at checkout & extremely friendly and helpful. Marci on the other hand brought me to tears. Im a dad with 2 under 2 so I do a ton of house work myself.I walked down an isle and saw a good size tool box in a price range I was happy with. I asked Marci if the deal for the toolbox was accurate, she saw my excitement and asked how many tools I had. I said a lot. She walks me up to the front and offers me the toolbox of my dreams for the same price. I’ll never forget that thank you

by

The sales associate at doors and windows was horrible

The sales associate at the doors and windows department was absolutely horrible, extremely rude

by

Great store!

The staff is extremely helpful with project advice and finding product.

by

GREAT CUSTOMER SERVICE AND EMPLOYEES!!!

I shop here often and am ALWAYS treated like a special customer. Everyone is always pleasant and helpful. There is a LOT of competition for me to go to but this is my favorate store by far.

by

Friendly customer service

Mike consistently delivers exceptional customer service during each visit to Home Depot. He proactively goes the extra mile to assist me with my shopping requirements. He readily leaves his designated area to help me locate the items I seek.Robb is another esteemed team member who has consistently exceeded expectations in providing assistance. He graciously aided me in selecting tiles for my bathroom renovation project and ensured that I had all the necessary supplies for the task. Given that this was a do-it-yourself endeavor, Robb's expertise and insights proved invaluable.

by

Long checkout lines make shopping an excruciating experience

It seems like every time I come to this store, there is only one cashier and a line wrapping around to the next aisle with people waiting to check out. On this particular visit, I waited in line with eight other groups of people. Finally, I got fed up and called the main phone number and ask customer service if they would send someone else to assist with cashing people out. I was told that there was nothing they could do about their low staffing situation, but if I wanted to go to the customer service desk they would be more than happy to check me out so I didn't have to wait. I informed the person that while that would solve my immediate issue, it wouldn't be fair to all the people in front of me and wouldn't solve the core problem. Frankly, if she could cash me out at the service desk, then she could walk down to the cashier area and open up another register. That, or announce over the PA that they could assist at customer service as well.

by

THANK YOU LONNIE!!

I went to this home depot in need of some bolts and other tools and Lonnie was not only professional but he was very kind and knowledgable. Took his time to show me exactly what I needed. Will definitely be coming back to this store for all my home goods. Once again Thank you Lonnie

by

Muscle. Polite.

Thank you Chris in Home &Garden for helping me, I also noticed how you scanned the customers, anticipating their needs and offering assistance. You were efficient and pleasant. 5/23/24

by

Great Store

The management hires and trains their staff well

by