Comcast Outage Map Stockton (2024)

FAQs

How do I find out if Comcast is down in my area? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

What is Downtime and how does it work? Setting up a scheduled pause through Downtime allows you to automatically pause WiFi access over your home network during scheduled times for all devices assigned to a person.

Is Comcast the same as Xfinity? Yes. Comcast owns Xfinity and launched the brand back in 2010. Comcast offers internet, TV, home security and phone services under the Xfinity brand.

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

If your xFi gateway is flashing the orange light for more than 15 seconds, it means that it ain't getting downstream signals from Xfinity. It usually happens during an internet outage or a firmware upgrade. However, if that's not the case, you need to try different fixes to get it to work normally.

The best alternatives to cable internet are fiber and 5G. Fiber has faster download speeds than cable and much faster upload speeds. 5G is on par with cable speeds and might soon overtake them. It also has the advantage of being wireless.

Why does my TV say no signal but the cable box is on? ›

Check the cable connection from your TV to your cable box. If there's no improvement, try replacing the cable with a new cable or a known working one. Try connecting your cable box to a different port on your TV, and then use your remote to select the matching input for that port.

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Where Standard time is in effect, the reset takes place at 7PM Eastern, 6PM Central, 5PM Mountain, and 4PM Pacific. Where Daylight Saving time is in effect, it happens at 8PM Eastern, 7PM Central, 6PM Mountain, and 5PM Pacific. Note that data usage reporting is delayed by several hours to a day or so.

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.